Everything we get asked,with honest answers.

Tenovates is a Tunisian tech agency. We design and deliver custom websites, iOS + Android mobile apps, and provide dedicated remote engineers to strengthen your team.

Fill in our request form (/demande) or contact form — we get back to you within 24 business hours to scope your need in a 15-minute call, then you receive a quote within 3 business days.

Websites: three plans — Essentiel (from 35 € excl. VAT/month), Business (from 75 € excl. VAT/month), Premium (from 150 € excl. VAT/month). Mobile apps: from 100 € excl. VAT/month (subscription) or from 2,000 € excl. VAT (full payment, on quote). Dedicated engineers: always on quote, each mission scoped individually. A .tenovates.com subdomain is included free. See /pricing for full details.

For websites: no commitment, cancellation at any time. For dedicated engineers: minimum 3 months then rolling monthly with 30-day notice. For fixed-price mobile apps: commitment only for the project duration.

Yes — by paying your subscription in advance: −8 % semi-annually (6 months), −15 % annually (12 months). The discount applies to the subscription, not to one-time fees (setup, options).

No. The listed price includes development, hosting, maintenance, updates, and support. Prices displayed excl. VAT — VAT not applicable (art. 259-1 French CGI). A `.tenovates.com` subdomain is included free ; a personal domain (.tn/.com/.fr) is optional: you buy it in your own name from the registrar (15-30 € excl. VAT/year), it belongs to you, and we configure it for free.

Showcase sites: 5–7 business days. E-commerce: 10–15 business days. Mobile MVP apps: 6 weeks (Launch) to 14 weeks (Complete). Dedicated engineers: operational in 2 weeks. The final deadline is set in your quote.

Websites: Next.js 16+, TypeScript, Tailwind CSS, PostgreSQL. Mobile: React Native + Expo by default, or Flutter, Swift, Kotlin as needed. Backend: Node.js, Python, Java, Go. Cloud: AWS, GCP, Docker, Kubernetes.

Yes — for websites: a satisfaction guarantee for 15 days after going live. If the result doesn't suit you, full refund of the setup fee. A simple email is enough, no justification required. Mobile apps come with 3 months of bug fixes after delivery, and dedicated engineers with a replacement within 30 days.

Send us an email before the end of the 15-day trial period. We refund within 14 business days. Your feedback interests us (continuous improvement) but is not required.

Technical support by email, tickets and phone, included in every subscription. Reply time depends on your plan: 48 business hours (Essentiel), 24 business hours (Business), 4 business hours (Premium). Your site's monitoring itself is automatic, around the clock.

Call us at +216 56 411 511 (Mon-Fri 9am-6pm) or select 'Urgent' in the contact form — priority intervention.

Your content, your data and your domain name always belong to you. As for the code: on a subscription (website or app), it stays with us — that's what lets us guarantee hosting, maintenance and updates — and you can buy it out at any time, on quote. With full payment, it is transferred to you once the price is paid. For dedicated engineers, everything the engineer produces for you belongs to you.

Yes. SSL encryption, restricted access, daily backups, secure hosting with Contabo (Germany). GDPR-compliant for EU clients. We never sell your data.

Yes — France, Belgium, Switzerland, Germany, Canada, and beyond. Prices in EUR excl. VAT for clients outside Tunisia, VAT not applicable (art. 259-1 French CGI). Your euro invoices can be paid by bank transfer, or online in dinars at the day's BCT rate.